Privacy Policy

Sahaj International Beauty World Private Limited

Trading as Sahaj Beauty Academy

Effective Date: 18th Sep. 2025
Last Updated: 18th Sep. 2025

At a Glance - Your Privacy Matters

At Sahaj Beauty Academy, we've been trusted by thousands of students for over 20 years. This policy explains what data we collect, how we use it, and the choices you have. We believe in transparency, security, and putting your privacy first.

Key Points:

We only collect information necessary to provide our services
Your data is protected with industry-standard security measures
You have full control over your personal information
We never sell your personal data to third parties
All processing complies with Indian privacy laws

1. Introduction & Overview

Welcome to Sahaj Beauty Academy's Privacy Policy. As India's trusted beauty education institute with over two decades of experience, we understand the importance of protecting your personal information. This policy governs our collection, use, and protection of your data when you interact with our services, website, or visit our institute.

Who We Are

Legal Entity: Sahaj International Beauty World Private Limited
Business Name: Sahaj Beauty Academy
Registration: Private Limited Company incorporated under the Companies Act, 2013
Established: 20+ years of excellence in beauty education
Location: Kurukshetra, Haryana, India
Our Commitment: We are committed to protecting your privacy in accordance with applicable Indian laws including the IT Act 2000, IT Rules 2011, and preparing for compliance with the Digital Personal Data Protection Act 2023.

2. Information We Collect

We collect information in the following categories:

2.1 Personal Information

When you interact with us, we may collect:

Contact & Identity Information: Full name, age, date of birth, email, phone, addresses, government ID, emergency contacts
Educational & Professional Background: Qualifications, certificates, work experience, career goals, skills assessment results
Financial Information: Payment details, bank account info (for refunds/scholarships), transaction history

2.2 Technical Information

IP address and browser type
Device information and operating system
Pages visited and time spent on website
Referral sources and search terms
Cookies and similar tracking technologies

2.3 Special Categories of Data

Photographs/videos for practical training
Before/after images for skill demonstration
Marketing materials featuring student work
Health information relevant to beauty treatments

Note: Collection of such data requires explicit consent and is used solely for educational and promotional purposes with your permission.

3. How We Use Your Information

We process your data based on these legal grounds:

3.1 Contractual Obligations

Processing applications and scheduling classes
Tracking student progress and issuing certificates
Providing academic guidance and career counseling

3.2 Consent-Based Processing

Sending course updates and promotional materials
Photography & videography (with explicit consent)
Sharing testimonials on website and social media

3.3 Legitimate Business Interests

Analyzing website usage to improve experience
Managing payments and maintaining student records
Meeting regulatory requirements for educational institutions

3.4 Legal Requirements

Maintaining records as per law
Processing payments for financial reporting
Preserving data for dispute resolution if required

4. Information Sharing & Disclosure

We only share information when necessary:

4.1 Trusted Service Providers

Payment Processors: Secure handling of fees
Technology Partners: Hosting, email, cloud storage
Certification Bodies: For certificate validation
Marketing Partners: Social platforms & ad networks (with consent)

4.2 Legal Disclosures

Court orders or legal proceedings
Government authorities under Indian law
Law enforcement investigations
Educational regulators

4.3 Business Transfers

In the event of merger, acquisition, or sale, your data may be transferred with the same privacy protections.

5. Data Security & Protection

5.1 Technical Safeguards

Encryption of sensitive data in transit and at rest
Role-based access and multi-factor authentication
Quarterly security audits
PCI DSS compliant payment systems

5.2 Physical Security

Restricted access to physical records
24/7 CCTV surveillance
Locked storage for physical documents

5.3 Breach Response

Containment and assessment within 24 hours
Notification to authorities within 72 hours
Direct communication to affected individuals within 7 days
Remediation and prevention measures implemented

6. Your Rights & Choices

6.1 Access & Correction

Right to Access: Request copies of your personal information
Right to Rectification: Correct inaccurate or incomplete data
Data Portability: Receive your data in a structured, machine-readable format

6.2 Control & Deletion

Right to Erasure: Request deletion of your personal data (subject to legal requirements)
Consent Withdrawal: Opt-out of marketing communications at any time
Processing Restrictions: Limit how we use your information

6.3 Communication Preferences

Email Unsubscribe: One-click unsubscribe from promotional emails
SMS Opt-out: Reply 'STOP' to marketing messages
Preference Center: Customize communication frequency and topics

How to Exercise Your Rights: Contact our Privacy Officer at privacy@sahajbeautyacademy.com or call +91 74968 41729

7. Data Retention & Storage

7.1 Retention Periods

Active Students: Data retained during course duration plus 7 years
Alumni Records: Academic records maintained for 15 years for certificate verification
Marketing Data: Retained until consent withdrawal or 3 years of inactivity
Financial Records: Maintained for 7 years as per Indian accounting standards

7.2 Secure Deletion

Physical documents are securely shredded
Digital data permanently deleted using certified protocols
Backup systems purged following the same timeline

8. Cookies & Tracking Technologies

8.1 Types of Cookies

Essential Cookies: Required for website functionality and security
Performance Cookies: Help us understand how visitors use our website
Functionality Cookies: Remember your preferences and improve experience
Marketing Cookies: Used for targeted advertising (with consent only)

8.2 Cookie Management

Browser Settings: Disable cookies through your browser preferences
Consent Management: Update preferences through our cookie banner
Opt-out Tools: Use industry tools like Network Advertising Initiative opt-out

8.3 Third-Party Tracking

We use trusted partners like Google Analytics and Facebook Pixel for website analytics and marketing. You can opt-out through their respective privacy settings.

9. Third-Party Links & Services

Our website may contain links to external websites, social media platforms, and partner services. This Privacy Policy does not apply to these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Common Third-Party Services:

Social media platforms (Facebook, Instagram, YouTube)
Payment gateways and financial institutions
Government certification portals
Partner beauty brands and employers

10. Special Considerations

10.1 Minors' Privacy

Parental consent required for students under 18
Only essential data is collected
Parents can access and control their child's data

10.2 Sensitive Personal Data

Health Info: Allergies or conditions affecting beauty treatments
Financial Data: Scholarship eligibility and family income details
Biometric Data: Fingerprints for attendance (if applicable)
Images/Videos: Explicit consent required for each use

10.3 International Students

GDPR compliance for EU residents
Appropriate safeguards for cross-border data transfers
Local privacy law compliance where applicable

11. Policy Updates & Changes

11.1 Notification Process

Changes in applicable laws and regulations
New services or features we offer
Enhanced security measures
Feedback from students and stakeholders

11.2 How We Notify You

Significant Changes: Email notification and prominent website notice
Minor Updates: Updated effective date and website announcement
Continued Use: Your continued use constitutes acceptance of changes

12. Grievance & Complaint Resolution

12.1 Internal Resolution

Privacy Officer Contact:

Email: privacy@sahajbeautyacademy.com
Phone: +91 74968 41729
Response Time: Within 7 business days
Resolution Timeline: Maximum 30 days

12.2 Escalation Options

IT Ministry Grievances: File complaints under IT Rules, 2021
Consumer Courts: Approach appropriate consumer forums
Data Protection Authority: Lodge complaints with future regulatory bodies
Legal Remedies: Pursue legal action under applicable laws

13. Contact Information

13.1 Primary Contact

Sahaj International Beauty World Private Limited
Trading as Sahaj Beauty Academy

Registered Office:
SCO 37, Near Domino's Pizza, Sector 17, Kurukshetra, Haryana 136118 (IND)

Communication Details:

General Inquiries: hello@sahajbeautyacademy.com
Privacy Matters: privacy@sahajbeautyacademy.com
Phone: +91 74968 41729
WhatsApp: +91 74968 41729

Business Hours:
Mon-Sat: 9:00 AM - 6:00 PM
Sun: 10:00 AM - 4:00 PM
Public Holidays: Closed

13.2 Privacy Officer

Name: [Insert Name]
Designation: Data Protection Officer
Email: privacy@sahajbeautyacademy.com
Direct Line: +91 74968 41729

14. Legal Framework & Compliance

This Privacy Policy is governed by and construed in accordance with the laws of India, including:

Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (upon implementation)
Companies Act, 2013
Consumer Protection Act, 2019

Jurisdiction: All disputes shall be subject to the exclusive jurisdiction of courts in Kurukshetra, Haryana, India.

At Sahaj Beauty Academy, we believe that trust is the foundation of great education. Just as we've maintained the highest standards of beauty education for over 20 years, we're committed to maintaining the highest standards of data privacy and protection. Your success is our success, and your privacy is our responsibility.

Thank you for trusting us with your beauty career journey.